Privacy Policy

1. Introduction

Prospektr ("we," "us," or "our") operates the prospektr.app website and the Prospektr platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

2. Information We Collect

Information you provide

• Account information: Name, email address, and authentication credentials when you create an account.
• Waitlist information: Email address when you sign up for early access.
• Organization data: Company name, team member details, and role information when you set up a workspace.
• Prospect data: Contact names, email addresses, company information, and other business data you upload or that our Service discovers on your behalf.
• Content you create: Email drafts, templates, sequences, and campaign configurations.

Information collected automatically

• Usage data: Pages visited, features used, clicks, and interactions within the Service.
• Device information: Browser type, operating system, and screen resolution.
• Log data: IP address, access times, and referring URLs.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service.
• Process prospect discovery, qualification, and email generation using artificial intelligence.
• Verify email addresses and enrich prospect data from publicly available sources.
• Send transactional emails, service updates, and early access notifications.
• Monitor usage patterns to improve performance and reliability.
• Detect and prevent fraud, abuse, or security incidents.
• Comply with legal obligations.

4. Artificial Intelligence & Automated Processing

Our Service uses artificial intelligence to discover prospects, assess qualification signals, and draft personalized outreach emails. This processing is performed on data you provide and publicly available business information.

AI-generated content (such as email drafts) is always presented for your review before being sent. You retain full control over what is sent and to whom.

We do not use your data to train general-purpose AI models. Your prospect data and content are used solely to deliver the Service to you.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

• Service providers: Third parties that help us operate the Service (hosting, email delivery, authentication, analytics). These providers are contractually obligated to protect your data.
• Legal requirements: When required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

6. Data Retention

We retain your account data for as long as your account is active. Waitlist data is retained until you unsubscribe or the waitlist period ends. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

Prospect data you upload is deleted when you remove it from the Service or when your account is terminated.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your personal data.
• Export your data in a portable format.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

9. Cookies

We use essential cookies required for authentication and Service functionality. We do not use advertising or third-party tracking cookies. You can configure your browser to reject cookies, but some features of the Service may not function properly.

10. International Data Transfers

Your data may be processed in countries other than your own. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Continued use of the Service after changes constitutes acceptance.

13. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

privacy@prospektr.app